FAQ & Contact

Frequently asked questions and a direct channel for issues, requests, and feedback.

Frequently asked questions

How do I install the app on Android?
The app installs straight from the browser — no Play Store needed. 1. Open the site in Chrome (or Edge, Samsung Internet). 2. Tap the ⋮ menu at the top right. 3. Choose "Install app" (or "Add to Home screen") and confirm. Some browsers also show an install banner on their own — you can use that instead. The icon then appears with your other apps and the game opens full screen, without the browser bar.
How do I install the app on iPhone or iPad?
On iPhone and iPad the steps are different and have to be done in Safari. 1. Open the site in Safari (in other browsers the option may not appear). 2. Tap the Share button (the square with an arrow pointing up): at the bottom on iPhone, at the top on iPad. 3. Scroll the list and choose "Add to Home Screen". 4. Tap "Add" at the top right. iOS never shows an automatic install prompt, so without these steps no icon is created.
Can I install the app on my computer?
Yes, with Chrome or Edge. 1. Open the site. 2. Click the install icon on the right-hand side of the address bar, or open the browser menu and choose "Install…". 3. Confirm: the app opens in its own window, without the browser bar. Firefox and Safari on desktop don't support installing web apps — you can still play normally in the browser and bookmark the site.
I can't sign in to my account — what should I do?
Make sure your email and password are correct. If you forgot your password, use the "Forgot password" link on the sign-in screen. If the problem persists, fill in the contact form below and select the "Login problem" category.
I never received the verification email — how do I get it again?
Open the sign-in dialog, try to log in with your credentials, then click the "Resend verification email" button. Don't forget to check your spam folder.
Can I suggest a new draughts variant?
Yes! Fill in the contact form below, select "New variant request", and describe the rules of the variant you'd like us to support.
The rules of a variant look wrong — how do I report it?
Fill in the contact form below and select "Rules correction". Tell us which variant is affected and describe the rule that needs to be fixed, ideally with a link to the official source (FMJD, FID, WCDF, etc.).
How do I delete my account?
Open your profile settings: you'll find options to export your data (GDPR) and to permanently delete your account. Deletion is irreversible.

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